Terms & Conditions

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and GH DESIGNS ("Company", “we”, “us”, or “our”), concerning your access to and use of the https://ghdesigns.myportfolio.com/ website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.

4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.

5. Use any information obtained from the Site in order to harass, abuse, or harm another person.

6. Make improper use of our support services or submit false reports of abuse or misconduct.

7. Engage in unauthorized framing of or linking to the Site.

8. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.

9. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

10. Delete the copyright or other proprietary rights notice from any Content.

11. Attempt to impersonate another user or person or use the username of another user.

12. Sell or otherwise transfer your profile.

13. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

14. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.

15. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.

16. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.

17. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

18. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.

19. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.

20. Use a buying agent or purchasing agent to make purchases on the Site.

21. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

22. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

DESIGN SERVICES

All payments are non-refundable. At a minimum, Client agrees that the retainer fee or inital payment fairly compensates Designer for committing to provide the Services and time allocated for the design project. The Client understand that the designer must be paid in full before the client receives the final product(s) or before revisions for certain designs like Social media templates, Logo Designs, and certain Website Projects depending on the pages. Client agrees that all additional payments are non-refundable to compensate for the designer's time, the custom template/design, and commitment to the project.

If a project is canceled or postponed, all transactions paid are retained by THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Project Agreement

Client wishes to hire Designer to provide services relating to Client’s Graphic Design as detailed in the signed or digital Agreement. Designer has agreed to provide such services according to the terms of the signed or digital purchase Agreement.

If a choice of a design is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract or agreement. All other designs remain the property of THE GLAMHAUS LLC, GH DESIGNS, or Aaliyah McCoy (the "Designer") unless specifically agreed in writing.

Estimate

At the time of proposal, THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") will provide the customer with a written estimate or quotation by email or via Square. These Terms and Conditions can be read at any time on the GH Design website.

Charges for design services to be provided by THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation or digital purchase, indicating acceptance of the Terms & Conditions, a non-refundable payment of the quoted fee will become immediately due.

In the event that the deposit amount and full estimated rate does not fully cover the development time spent on the project (rate per hour), and other expenses related to development of the project, than additional payment will be due.

Any indication given by THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") of a design project’s duration is to be considered by the customer to be an estimation. THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") for the initial payment, or by date confirmed in writing by THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") and all required content has been provided from the client and rightfully emailed to the designer.

Additional Charges

Some things may fall outside of the scope of a project in our package pricing, such as:

SEO Services

Design Timeline/More time

Graphics such as optins, sidebar graphics, etc

Additional Coding & Customizations of a theme such as changing the original layout of a premium template and adding additional widget sections or tables which require the help of the coder.

Revisions

Changes and add-on requests

Some themes and designs are easier to update than others but the designer will be very clear in the communication if something like this does come up. The designer will not make any changes that incur additional charges, unless the designer receives the client's approval first.

In the event that the initial retainer amount and full rate does not fully cover the development time spent on the project (rate per hour), and other expenses related to development of the project, than additional payment will be due.

Schedules and estimated timelines.

The Parties agree to the following schedule:

The designer does not guarantee a completion date for any project. Most web design projects can be completed in 4-8 weeks. Most Logo services can be completed in 14-21 days. Bundle/Multiple designs can be completed in 8-12 weeks or more. This usually depends on the speed of the client’s feedback, involvement in project, and the number of revisions required. Timeline may also be delayed or terminated if no vision has been provided to designer or if the designer has not received any required content and verbiage from the client.

The Timeline usually depends on the speed of the client’s feedback/involvement, when the designer receives required content, and the number of revisions required.

Work Hours and Overtime:

a. Graphic designers will not be forced or coerced into working extra hours without fair compensation. b. Overtime work, if required, will be agreed upon in advance and compensated according to applicable laws and regulations.

c. Graphic designers have the right to maintain a healthy work-life balance and will not be pressured to work excessive hours on a regular basis.

Reasonable Deadlines and Rush Work:

a. Realistic deadlines will be set for projects to ensure quality work and avoid unnecessary rush situations.

b. Rush work should be limited to exceptional circumstances and will be agreed upon by both the client and the graphic designer.

c. Graphic designers will not be subjected to undue pressure, intimidation, or threats to meet unrealistic deadlines.

Payment for Hours Worked:

a. Graphic designers will be compensated for all hours worked, including both regular working hours and any agreed-upon additional billable hours or time allocated for the graphic design project.

b. Payment rates will be clearly established and communicated in advance, ensuring transparency and fair compensation.

c. Any additional work or revisions requested by the client beyond the initial scope will be subject to negotiation, additional fees and billed accordingly as listed above.

Time Tracking:

a. Accurate time tracking will be implemented to record the hours spent on each project or task.

b. Graphic designers will utilize a time tracking system or method agreed upon by both the client and the designer.

c. Time logs will be maintained and made available for review upon request, ensuring transparency and accuracy in billing.

Communication

The client understand that all communication must be via email to prevent hearsay. If the client would like to send files required to start project, the client must send them written verbiage in a word doc sent via email. Photos must be sent via email in a zip file, or upload them to file sharing website like Weshare, DropBox, and Google Drive.

Milestones

The client understands that the milestones below are the overall timeline to website design:

Brainstorming, and consultation.

Project Discovery: Understand the client's business goals, target audience, brand identity, and specific requirements for the website.

Information Gathering: Gather all necessary content, including text, images, videos, and any other media assets to be included on the website.

Design Concept Development: Develop initial design concepts for the website, including color schemes, typography, and overall visual style. Present the concepts to the client for feedback.

Design Refinement: Incorporate client feedback and revise the design concepts to further refine the visual elements, ensuring they align with the client's brand and desired aesthetic.

Content Integration: Populate the website with the provided content, including text, images, videos, and other media, ensuring proper formatting and organization.

Front-end Development: Convert the approved design into a functioning website using HTML, CSS, and other necessary web technologies. Implement responsive design to ensure compatibility across various devices.

Back-end Development: If required, integrate any necessary back-end functionalities, such as e-commerce features, contact forms, user registration, or content management systems.

Testing and Quality Assurance: Conduct thorough testing of the website, checking for functionality, responsiveness, browser compatibility, and overall user experience. Identify and fix any issues or bugs.

Client Review and Feedback: Provide the client with a preview of the developed website and gather their feedback for further improvements or revisions.

Revisions and Finalization: Incorporate client feedback and make any necessary revisions to the website design, content, or functionality. Ensure all elements are polished and meet the client's expectations.

Launch and Deployment: Prepare the website for launch by configuring the hosting environment, domain setup, and any necessary DNS changes. Make the website live and accessible to the public.

Post-Launch Support: Provide ongoing support for 7 days after launch and maintenance as needed, addressing any issues or updates that may arise after the website's launch. (please keep in mind that this option is Only available for 7 days after launch)

These milestones provide a general roadmap for website design projects. The actual timeline and duration for each milestone may vary depending on the complexity of the website, client collaboration, and any specific functionalities or requirements involved.

Milestones for Logo Design:

Initial Consultation: Discuss the client's business, vision, target audience, and any specific design preferences or inspirations.

Content and references sent over to Graphic Designer

Research and Concept Development: Conduct research on the industry, competitors, and design trends. Brainstorm and develop multiple logo concepts.

Design Presentation: Present the logo concepts to the client, including variations in color, typography, and layout. Gather feedback and discuss revisions.

Revisions and Refinements: Incorporate client feedback and make necessary revisions to the chosen logo concept. Refine the design to ensure it aligns with the client's vision.

Finalization: Finalize the logo design, including color selection, typography refinement, and any additional adjustments requested by the client.

Delivery: Provide the final logo files in various formats suitable for both print and digital use. Include different color variations (if applicable) and a style guide outlining logo usage guidelines.

Milestones for Ice Cream Trailer Wrap Design:

Project Discovery: Understand the client's ice cream business, target audience, brand identity, and any specific design requirements.

Content and references sent over to Graphic Designer

Concept Development: Generate multiple design concepts for the ice cream trailer wrap, incorporating branding elements, imagery, and key messages.

Design Presentation: Present the design concepts to the client, showcasing how each concept visually communicates their brand and captures attention.

Feedback and Revisions: Gather client feedback on the presented designs and discuss revisions or adjustments needed to refine the chosen concept.

Finalization: Implement revisions based on client feedback and finalize the ice cream trailer wrap design, ensuring it captures the desired brand image and effectively promotes the business.

Printing and Installation: Coordinate with printing and installation services to produce and install the final design on the ice cream trailer, ensuring high-quality execution and attention to detail.

These milestones provide a general roadmap for the website, logo design and ice cream trailer wrap design projects. The actual timeline and duration for each milestone may vary depending on the complexity of the project and client collaboration.

The client understands that the brainstorming, Required Content, and overall vision of the design must be provided and agreed to before the designer can start on the design project.

CONTENT AND OVERALL VISION

Once starting this project, it is assumed that the client is fully ready to get started and has content ready to provide to the designer. The client understands that it is the client's responsibility for research to understand the type of content that is needed for their company. Each company has different content requirements (in example; a interior design company is different than a makeup company). The client may research other competitors that are similar to them to review their website, logo, or other designs to see what is needed and get an overall idea. If the client needs assistance with writing content, the client may hire a writer to write up content. The client understands that the designer is not responsible for content. Content is the responsibility of the client.

CREATIVE DIRECTION AND WRITING SERVICES ARE AN ADDITIONAL FEE. THE GRAPHIC DESIGNER WILL NOT PROVIDE ANY ADDITIONAL SERVICES FOR FREE.

Required Content Check List:

Website Design:

a. Text content: All written content for the website, including homepage copy, about us section, services/products descriptions, contact information, Policy's, Privacy Policy, Terms and conditions, FAQs, Contact details, and any other relevant text.

b. Images: High-resolution images, such as product photos, team photos, or relevant visuals to be used on the website.

c. Logo: A high-quality version of the logo to be displayed on the website.

d. Branding elements: Any specific branding elements like color palette, fonts, or graphic assets that should be incorporated into the website design.

e. Additional assets: Any other media or content, such as videos, testimonials, or client logos, that should be included on the website.

Logo Design:

a. Business name: The name of the business or brand that the logo will represent.

b. Tagline (if applicable): A short and memorable phrase that accompanies the logo.

c. Design preferences: Any specific design style, colors, or concepts that the client wants the logo to reflect.

d. Inspiration or references: Examples of logos or design elements that the client finds appealing or representative of their desired style.

e. Branding guidelines (if applicable): Any existing branding guidelines or specifications that the logo should adhere to.

Flyer Design:

a. Text content: All text and information to be included on the flyer, such as event details, promotional messages, contact information, and any other relevant text.

b. Images/graphics: High-resolution images, illustrations, or graphics that should be incorporated into the flyer design.

c. Design preferences: Any specific design style, color scheme, or layout preferences for the flyer.

d. Branding elements: Any branding elements, such as logos, fonts, or colors, that should be prominently displayed on the flyer.

e. Size and format: The desired dimensions and file format for the final flyer design.

Business Cards:

a. Name and title: The individual's name and their professional title or designation.

b. Contact information: Phone number, email address, website URL, physical address (if applicable), and any other relevant contact details.

c. Logo: A high-quality version of the logo to be displayed on the business card.

d. Design preferences: Any specific design style, color scheme, or layout preferences for the business card.

e. Branding elements: Any branding elements, such as fonts, colors, or graphic elements, that should be incorporated into the business card design.

Thank You Cards:

a. Text content: The message or text that will be printed on the thank you cards, expressing gratitude or appreciation.

b. Design preferences: Any specific design style, color scheme, or layout preferences for the thank you cards.

c. Branding elements: Any branding elements, such as logos, fonts, or colors, that should be included on the thank you cards.

d. Size and format: The desired dimensions and file format for the final thank you card design.

Label Design Content requirements:

Product Information:

a. Product name: The name or title of the product to be displayed on the label.

b. Description: A brief description or tagline that conveys the product's purpose or unique selling points.

c. Ingredients/nutritional information: If applicable, a list of ingredients or nutritional information that should be included on the label.

d. Usage instructions: Any instructions or guidelines for using or consuming the product.

Branding Elements:

a. Logo: A high-quality version of the logo to be prominently displayed on the label.

b. Brand name: The name of the brand or company associated with the product.

c. Brand tagline (if applicable): A short phrase or slogan that captures the essence of the brand.

Design Preferences:

a. Design style: Any specific design style or theme that should be reflected in the label design.

b. Color scheme: Preferred colors or color combinations that align with the brand's visual identity or product theme.

c. Typography: Font preferences for text elements on the label, such as product name, description, and other details.

d. Imagery/graphics: Any specific images, illustrations, or graphic elements that should be incorporated into the label design.

Regulatory Information:

a. Barcodes/QR codes: If required, provide the necessary barcodes or QR codes that need to be included on the label.

b. Legal requirements: Any legally mandated information or symbols that need to be displayed, such as FDA disclaimers, recycling symbols, or product certifications.

Label Specifications:

a. Label size and dimensions: Specify the desired size and dimensions for the label design.

b. File format: Indicate the preferred file format for the final label design, such as PDF, AI, or EPS.

c. Printing specifications: Any specific printing requirements or recommendations, including color profiles or finishes.

Additional Information:

a. Target audience: Provide insights into the target demographic or customer base for the product.

b. Competitor analysis: Share information about competitors' labels or packaging designs that you find compelling or wish to differentiate from.

Remember to communicate and collaborate closely with your designer to ensure all necessary content and specifications are provided for the label design. They will guide you through the process and help create an effective and visually appealing label for your product.

Please note that these are general content requirements, and the specific needs may vary depending on the project and client preferences. It is essential to communicate with your designer to discuss any additional requirements or specifications specific to your project.

DELAYED PROJECTS

Both parties (the client and the designer) understand that payments and deadline dates are non-negotiable. The client understands once payment is made, it is understood that the client is fully prepared to get started and has all content prepared for the design project. In case the client is not fully prepared, there is a 5 day grace period for content, this deadline is non-negotiable to fairly respect the designer's time. Turnaround time may also vary depending on the amount of revisions. The client understands that even if the content is delayed, the designer is to be paid by each due date as stated to compensate for the design of the custom coded template layout, designer's time/rate per hour, and committing to complete the project.

Access

The Client must provide the Graphic Designer with full access (log-in details) to the website while working on the Shopify Website Design. At any time if access if removed, the client will have 1 business day to give the designer access again. After 2 business days the project will be terminated immediately. The client will be still responsible for any and all fees due.

Delays

Both parties (the client and the designer) understand that payments and deadline dates are non-negotiable. The client understands once payment is made, it is understood that the client is fully prepared to get started and has all content prepared for the design project. In case the client is not fully prepared, there is a 5-day grace period for content, this deadline is non-negotiable to fairly respect the designer's time. Turnaround time may also vary depending on the number of revisions. The client understands that even if the content is delayed, the designer is to be paid by each due date as stated to compensate for the design of the custom coded template layout, designer's time/rate per hour, and committing to complete the project.

Feedback

The client understands that projects can be hindered if the client does not provide feedback or required elements in a timely manner, such as feedback on a design mockup, requested sitemaps, text to be used as content on the web pages, photos for either the design or for the content, the client’s logo, appropriate account login information, etc. For that reason, If the client fails to handle the requests within 5 business days, then the designer will take any or all of the following steps to keep the project moving forward in a timely manner.

The designer may extend or modify any delivery schedule or deadline as required by such Delays. The designer understands that the turnaround time is as stated in this agreement unless agreed upon by both parties in writing. If there is any delay, both parties (the designer and client) are responsible for notifying of such delays via email.

Dormant Clause

We understand that sometimes life happens, and you may need to pause work on your project. If the client wishes to delay the project at a later date, the designer must be notified and made aware via email within 5 business days of the agreement. The client and the designer must come to an agreement in writing. Once the project has reached 10 business days, if the designer has not received any response from the client, the designer will place the project as dormant. After the 10 days, the project timeline will depend on the designer's availability. If the client is receiving website design services, the designer reserves the right to decide if they would like to provide a blank template with lorem ipsum for the website (this is if the client is paid in full). If the client later wishes to change the design, additional charges may apply.

If the designer is unsuccessful in receiving a response or content from the client; the designer reserves the right to terminate the agreement.

Cancellation Clause
If the project reaches 16 days from the agreement date, without any forward progress, milestones reached, or significant activity on the client's end; the non-disclosure agreement will expire and the project will be terminated. All associated files will be archived. The client will be required sign a new agreement and pay the re-activation fee of in order to restart the project (re-activation fee and estimates will be determined separately and sent via invoice). Once the reactivation fee has been paid, the content will be required the same day. The client understands that the project will be placed on the waiting list and scheduled into the designer's current workflow where space is available. This is non-negotiable to respect the designer's time and fairly compensate the designer for additional time. Client will be responsible for all costs and expenses incurred prior to the date of termination.

If the client does not want to pay the re-activation fee due to content delays, the designer may provide the client with a blank template with lorem ipsum. The client will be responsible for adding their own content.

Payment Delays

If payments are not paid by the due date, the client understands that the designer will not complete the project until all fees that are due has been paid. This is non-negotiable to fairly compensate the designer for committing to provide custom Website design.

The client understands that there is a 1 business day grace period for payment delays. After 1 business days, if the client has not paid the balance due, the project will be defaulted until further notice; unless otherwise agreed upon by both parties in writing. After 10 days, if the client has not paid any of the remaining balance, the contract and agreement will expire. The client will have to sign a new agreement, pay the previous balance due and pay any additional fees. The project will not start until payment is made.

An account shall be considered default if it remains unpaid for 7 days from the date of invoice, or following a returned check. THE GLAMHAUS LLC or Aaliyah McCoy shall be entitled to remove THE GLAMHAUS LLC‘s or Aaliyah McCoy's and/or the customer’s material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to website design services, search engine submission, graphic design and maintenance, sub-contractors, printers, photographers and libraries. Removal of such materials does not relieve the customer of its obligation to pay the due amount.

The customer agrees to fully indemnify and hold THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Any artwork, images, or text supplied and/or designed by THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") on behalf of the customer, will remain the property of THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") and/or its suppliers unless otherwise agreed in writing. A license for use of the copyright material is granted to the customer solely for the project defined in the scope or request and not for any other purpose.

Any software, code, plugin or other third party material used in a web or digital project remains the property of the creator and any ongoing license fees or fees for upgrades are the responsibility of the client, not THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer").

Third-Party Website Hosting and Domains

The Graphic Designer and the Coder is not responsible for any terms & conditions, pricing, or decisions made by any other Hosting or Domain Company. When the Client chooses their hosting or domain such as Wix, Shopify, Wordpress, GoDaddy, Google Domains, Siteground, Bluehost, and etc; The client will enter a separate agreement with that third-party.

Website Hosting and Domain Fees

The Client understands that website hosting and Domain fees are the responsiblity of the client. The designer will not choose or pay for any hosting or domain services.

Third-Party Invoices and Installment Plans

The Graphic Designer and the Coder is not responsible for any terms & conditions, pricing, or decisions made by any other Invoice or Installment Plan Company. When the Client chooses an installment plan with companies such as Shopify's shop pay, Square, Afterpay, Affirm, Sezzle, and etc; The client will enter a separate agreement with that third-party.

Licensing Fees

The client understands that licensing for certain fonts, or stock photos is the responsibility of the client. Legally, some licensing purchased by the designer is not able to be passed over to the client. In event that the client will need to purchase licensing for fonts or stock photos, the designer will notify the client and provide links or the name of the font(s) and stock photos used.

Website Design Policy

The client agrees as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow THE GLAMHAUS LLC access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions. The customer agrees to supply THE GLAMHAUS LLC with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.

Termination.

This Agreement shall automatically terminate upon Client’s acceptance of the deliverables. This Agreement may otherwise be terminated at any time by either Party upon written notice to the other party. Client will be responsible for all costs and expenses incurred prior to the date of termination. Client understands that there will be no refunds.

Upon termination, Designer shall return all Client content, materials, and all copies of Deliverables to the Client at its earliest convenience, but in no event beyond thirty (30) days after the date of termination.

Failure to Perform Services.

In the event Designer cannot or will not perform its obligations in any or all parts of this Agreement, it (or a responsible party) will:

Immediately give Notice to Client via the Notice provisions detailed in this Agreement; and

Attempt to remedy the situation following policy guidelines detailed in this Agreement or

The Designer shall refund Client a pro-rated portion of the Total Cost based on the amount of Services that were completed/provided against the amount of Services that were agreed to be completed/provided.

Excuse Client of any further performance and/or payment obligations in this Agreement.

Termination. The Agreement between the Client and the Designer shall automatically terminate upon Client’s acceptance of the deliverables. The Agreement may otherwise be terminated at any time by either Party upon written notice to the other party. Client will be responsible for all costs and expenses incurred prior to the date of termination. Client understands that there will be no refunds.

Force Majeure.
No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other party hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) control, including, but not limited to, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) a natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, explosions, infestations), epidemic, or pandemic; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labor stoppages or slowdowns or other industrial disturbances; and (i) shortage of adequate power or transportation facilities. The Impacted Party shall give Notice within [4] days of the Force Majeure Event to the other party, stating the period of time the occurrence is expected to continue. The Impacted Party shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. The Impacted Party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause. In the event that the Impacted Party’s failure or delay remains uncured for a period of [30] days following Notice given by it, the other party may thereafter terminate this Agreement upon Notice.

Damages Policy

THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") will not be held responsible for any and all damages resulting from products and/or services it supplies. THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") responsible for any such loss or damage. Any claim against THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") shall be limited to the relevant fee(s) paid by the customer.

Confidentiality

During the course of this Agreement, it may be necessary for the Client to share proprietary information, including trade secrets, industry knowledge, and other confidential information, to Designer in order for Designer to complete the Graphic Design services and Deliverables in their final form. Designer will not share any of this proprietary information at any time. Designer also will not use any of this proprietary information for his/her/they personal benefit at any time. This section remains in full force and effect even after termination of the Agreement by its natural termination or the early termination by either party.

Representations and Warranties.

Designer represents and warrants the right to enter into and perform this Agreement. Designer further represents and warrants the right to utilize and distribute the designs created for Client and that such designs are not owned by anyone else to Designer’s knowledge. In the event that Designer does not have these rights, Designer will repay any associated damages Client may experience or will take responsibility so that Client does not experience any damages.

Client represents and warrants the rights to use any proprietary information, including, but not limited to trade secrets, trademarks, logos, business names, copyrights, images, data, figures, and content provided to Designer to be included in this design. In the event that Client does not have these rights, Client will repay any associated damages Designer may experience or will take responsibility so that Designer does not experience any damages.

Disclaimer of Warranties.

Designer shall complete Graphic Design services for Client’s purposes and to Client’s specifications. DESIGNER DOES NOT REPRESENT OR WARRANT THAT SUCH DELIVERABLES WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, BRAND RECOGNITION, OR THE LIKE. DESIGNER HAS NO RESPONSIBILITY TO CLIENT IF THE DELIVERABLES DO NOT LEAD TO CLIENT’S DESIRED RESULT(S).

Indemnification.

Client agrees to indemnify, defend and hold harmless Designer and its affiliates, employees, agents and independent contractors for any injury, property damage, liability, loss of revenue, anticipated profit, lost business, cost of delay, failure of delivery, claim or other cause of action arising out of or related to Services and/or product(s) Designer provides to Client.

Orders

The placement of an order for design and/or any other services offered by THE GLAMHAUS LLC, GH Designs or Aaliyah McCoy (the "Designer"), by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.ghdesigns.myportfolio.com. An estimate validated by the customer’s signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and THE GLAMHAUS LLC, GH Designs or Aaliyah McCoy (the "Designer").

Artistic Release

Client has spent a satisfactory amount of time reviewing Designer's work and has a reasonable expectation that Designer will perform the Services in a similar manner and style unless otherwise specified in this Agreement.

Consistency

Designer will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Vendor's current portfolio and Designer will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:

Every client is different, with different tastes, budgets, and needs;

Graphic Design services are often a subjective art and Designer has a unique vision, with an ever-evolving style and technique;

The Designer will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions;

Although the Designer will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Designer shall have final say regarding the aesthetic judgment and artistic quality of the Services.

Appropriate Conduct/Safe Working Environment

Project.

The Client(s) expressly agree(s) to take best efforts to provide [Designer] and Designer's staff with safe and appropriate working conditions. In the event of circumstances deemed by either [Designer] or a bystander to present a threat or implied threat of injury or harm to [Designer] staff or equipment, the [Designer] reserves the right to cancel all services remaining under this Agreement. At the [Designer]’s discretion, the [Designer] may enact a three-strike policy. After the first offense, the [Designer] will make reasonable efforts to notify the Client(s) or a responsible party. If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time (maximum of 15 minutes), [Designer] shall resume work in accordance with the original terms of this Agreement. If the threatening behavior occurs for a second time, the Client(s) will agree to remove the offending person for the remainder of the event. If the behavior occurs a third time, the [Designer] will immediately cancel all services remaining under this Agreement. If the [Designer] cancels the agreement early due to any offending behavior, the Client(s) expressly agree to relieve and hold [Designer] harmless as a result of incomplete event coverage, or for a lapse in the quality of the [Designer's] work, and the Client(s) shall be responsible for payment in full.

Non Project.

The Client(s) expressly agree(s) to take best efforts to provide [Designer] and Designer's staff with a safe and appropriate professional relationship. In the event of circumstances deemed to present a threat or implied threat of injury or unprofessional, harassing/foul language or behavior to [Designer] staff, [Designer] will make reasonable efforts to notify the Client(s). If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time, [Designer] shall resume work in accordance with the original terms of this Agreement. If the inappropriate behavior continues, the Client(s) will agree to relieve and hold [Designer] harmless as a result of incomplete services under this Agreement, or for a lapse in the quality of the [Designer's] work. The Client(s) shall be responsible for payment in full, regardless of whether the situation is resolved or whether [Designer] resumes work detailed in this Agreement.

Health & Safety.

Client(s) further understand that [Designer] complies with all health and safety laws, directives, and rules and regulations. Client(s) expressly agree(s) that during the [design project/meeting/consultation] Client(s) and Client(s)’ agents shall not carry weapons or firearms, be exposed to severe illness, or request the [Designer] to do anything illegal or unsafe. Further, [Designer] will not provide services in any location or area deemed to be unsafe in its sole discretion, including, but not limited to, areas affected by communicable diseases, quarantined areas, or other similar occurrences. Under any of these circumstances, [Designer] reserves the right to end service coverage immediately and/or leave the [meeting/consultation]. [Designer] shall be entitled to retain all monies paid and Client(s) agree to relieve and hold [Designer] harmless as a result of incomplete event coverage, or for a lapse in the quality of the [Designer's] work.

Foul language

The Client(s) expressly agree(s) to take best efforts to provide [Designer] and Designer's staff with a safe and appropriate professional relationship. If the client uses foul language towards the designer, the designer will terminate the agreement immediately. The Client(s) shall be responsible for payment in full, regardless of whether the situation is resolved or whether [Designer] resumes work detailed in this Agreement.

Feedback Policy's

MOCKUP FEEDBACK – If the client fails to give feedback on the design mockup within 3 days, by default, the mockup is approved. If the client later wishes to change the design, additional charges may apply.

SITEMAPS OR PAGE NAMES – If the client fails to provide the requested list of web pages within 3 days, by default, the designer will assign page names. If the client later wishes to change these page names, additional charges may apply.

CLIENT LOGO – If the client fails to provide overall vision for logo withing 5 days, the project will be terminated. The client will have to pay additionally in order to move forward.

CLIENT LOGO FOR PROJECT (i.e; web design, flyer, etc) – If the client fails to provide a logo, or a copy of an existing logo in the correct format within ten days, a substitute text logo or company name graphic may be used. If the client later wishes to change the substitute logo or company name graphic, additional charges may apply.

PHOTO(S) TO USE IN DESIGN – If the client has requested the design include a particular photo, and the client fails to provide the required photo within 5 days, a blank html photo may be used. If the client later wishes to change the substitute photo, additional charges may apply.

HOME PAGE TEXT – If, for a period of 5 business days, the client has not provided content for homepage, the designer reserves the right on whether they would like to provide a blank template. If the client later wishes to change the home page text, additional charges may apply.

OTHER ELEMENTS OR ADMINISTRATIVE DUTIES – There may be other elements required such as passwords for existing domain names, etc. Regardless of what element may be required, if the client cannot or will not provide the required element or information within 5 business days, the designer reserves the right to make substitutions, leave elements out, or take other actions in order to complete the project.

HOW CONTENT MAY BE SUBMITTED – All content must be submitted electronically via email via word doc (contact us for the correct email address). Text must be selectable as actual text

Revisions Policy

The client understands that revisions consist of minor changes to the design.

The client understands that there is a limited 2 free revisions for Graphic Design Services except for Website Design , Secondary Logos, Submark Logos, Label Designs, and Car Wrap Designs before additional fees will be added.

Secondary Logos, Submark Logos, Label Designs, Brochure Designs with more than one page, and Car Wrap Designs have a 1 revision limit.

Website revisions:

Due to web page load time considerations and the flat rate charged for web pages, there is a limit on revisions for Website Design Services. There is a limited 1 revision requests per page. Revision consists of minor changes to the design. If any additional revisions are needed, there will be an additional fee based on the depth of the revision.

New Requests.

A new request is a design request that was not originally asked in the beginning of the graphic design project before starting the design.

Any new requests will be an additional fee, the total of the fee will be determined on the depth of the request, as each design or website request is different. This is also listed in the additional charges policy below. Such charges shall be in addition to all other amounts payable under this Agreement despite any maximum budget, contract price or final price identified therein. Designer may extend or modify any delivery schedule or deadline as required by such Changes.

Once artwork and designs has been approved no changes can be made and no refunds or exchanges of materials will be provided for anything that has been printed or produced.

Role of Graphic Designer or Website Designer

It is important to understand that the role of a graphic designer primarily focuses on visual design and creating effective visual communication. A website designer is a professional who specializes in creating and designing websites. They possess knowledge and skills in various aspects of web design, including layout, navigation, typography, color theory, and graphic elements. While graphic designers possess skills and knowledge in design principles, they are not typically responsible for tasks such as photography, assisting with administrative tasks, or copywriting.

Photography: A graphic designer may work with existing photographs provided by the client or stock photo libraries to incorporate them into their design. However, the actual process of capturing new photographs typically falls outside the scope of a graphic designer's responsibilities. For professional photography needs, it is advisable to hire a dedicated photographer who specializes in the type of photography required.

Assistants: Graphic designers may work independently or as part of a team, but they typically do not provide general administrative or personal assistance. Their focus is on the creative aspects of design, including ideation, concept development, and executing visual solutions. For administrative support or other assistance, it is more appropriate to hire an assistant or administrative professional.

Copywriting: While graphic designers may collaborate with copywriters or work with provided copy, they are not responsible for creating written content. Copywriting involves crafting compelling and persuasive written messages for various marketing materials or websites. If copywriting services are needed, it is best to engage a professional copywriter who specializes in creating effective written content.

It is important for clients to understand the specific expertise and responsibilities of a graphic designer to ensure clear communication and appropriate resource allocation for their project. By working collaboratively and understanding the respective roles of different professionals, clients can assemble a well-rounded team to meet their project requirements effectively.

DISPUTES

If a client files a dispute or chargeback (i.e; Paypal Dispute or Square Dispute), the client will be subject to an additional chargeback fee of $75 (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is completed. Please keep in mind, once a client files a dispute or chargeback that terminates the agreement. Your service and/or project will be suspended without notice. Additionally, each revision will be charged a fee. Website revision fees are $199 per page. Logo revision fees are $30 per revision.

Instead of issuing a dispute or chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

Resolution:

a. In the event of any disputes or discrepancies regarding hours worked or payment, a transparent and fair resolution process will be followed.

b. Both the client and the graphic designer will engage in open communication to address and resolve any concerns or disagreements.

c. If necessary, a mutually agreed-upon mediator or arbitrator may be involved to facilitate a resolution.

These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. THE GLAMHAUS LLC or Aaliyah McCoy (the "Designer") reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.

USER GENERATED CONTRIBUTIONS

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
4. Your Contributions are not false, inaccurate, or misleading.
5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
9. Your Contributions do not violate any applicable law, regulation, or rule.
10. Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
12. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
13. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
14. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

By posting your Contributions to any part of the Site or making Contributions accessible to the Site by linking your account from the Site to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

GUIDELINES FOR REVIEWS

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

SOCIAL MEDIA

As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

We care about data privacy and security. Please review our Privacy Policy: https://www.glamhausdesigns.com/store-policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.

We respect the intellectual property rights of others. If you believe that any material available on or through the GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer") Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

GOVERNING LAW

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Maryland applicable to agreements made and to be entirely performed within the State of Maryland, without regard to its conflict of law principles.

DISPUTE RESOLUTION

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Baltimore County, Maryland. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Baltimore County, Maryland, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use.

In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

MISCELLANEOUS

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

Relationship of the Parties.

The relationship of the Parties is that of independent contractors. The Parties agree that this Agreement does not create an employment, agency, partnership or similar relationship between the Parties.

Portfolio Use.

Client permits Graphic Designer the rights to use any and all final graphic design art created in this agreement to be used in graphic designer portfolio privately and/or publicly via social media. In event that the client would not like the Graphic designer to use their final design in the graphic designer’s portfolio, the client must provide proper written notice [5] days before final graphic design is complete.

Compliance Policy

Graphic designers and website designers are not responsible for ensuring a client's company compliance or legal obligations. While they can provide guidance on design elements related to branding or visual representation, they are not legal experts and cannot advise on matters of business compliance or legal requirements.

It is crucial for clients to consult with legal professionals or experts who specialize in company formation and compliance to ensure that their business operates within the boundaries of applicable laws and regulations. These professionals can provide guidance on legal requirements, licensing, intellectual property, privacy regulations, and any other legal considerations specific to the client's industry or jurisdiction.

Graphic designers and website designers can work in collaboration with legal professionals to ensure that the design elements and visual representations align with the client's legal obligations and comply with relevant regulations. However, the ultimate responsibility for legal compliance lies with the client and their legal advisors.

Clients should seek the appropriate legal counsel to address any compliance-related concerns and ensure their business adheres to the necessary legal requirements and regulations. By engaging legal experts alongside their design team, clients can establish a solid foundation for their business operations while creating effective visual communication through the expertise of graphic and website designers.

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

THE GLAMHAUS LLC, GH Designs, or Aaliyah McCoy (the "Designer")

Phone: +1 443-219-7847

support@glamhausdesigns.com

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